Last Updated: January 21, 2025
Hello there! We’re glad you’re taking the time to read our privacy policy. At Café Parisienne, we believe in being transparent about how we collect and use your information, just as we’re transparent about the ingredients in our pastries.
What This Policy Covers
This policy applies to our website (cafeparisienne.co.uk), our blog, our physical café location at 225 Lavender Hill, and any interactions you have with us online or in person.
Information We Collect
When You Visit Our Website
- The pages you view and how long you spend on them
- Your device type and browser information
- Your IP address and general location (don’t worry, we can’t pinpoint your exact address!)
- How you found our website (whether through Google, social media, or another website)
When You Make a Purchase or Reservation
- Your name and contact details
- Email address
- Payment information (but we don’t store your card details – that’s handled securely by our payment processors)
- Any dietary preferences or special requests you share with us
When You Subscribe to Our Blog or Newsletter
- Your email address
- Your content preferences
- How you interact with our emails (like which articles you click on)
When You Engage With Our Blog
- Comments you post
- Articles you read
- Any information you choose to share in your profile
How We Use Your Information
To Serve You Better
- Remember your preferences (like your favorite coffee order)
- Process your orders and reservations
- Send you order confirmations and updates
- Respond to your questions and comments
To Improve Our Service
- Understand which menu items are most popular
- See which blog posts resonate with our readers
- Improve our website’s user experience
- Train our staff to serve you better
To Keep You Updated
- Share news about special events
- Send you our newsletter (if you’ve subscribed)
- Let you know about seasonal menu changes
- Share blog posts you might enjoy
Affiliate Links and Partnerships
We occasionally include affiliate links in our blog posts and website. This means if you click on these links and make a purchase, we might earn a small commission (think of it as buying your barista a coffee!). We promise to:
- Always clearly identify affiliate content
- Only recommend products and services we genuinely believe in
- Be transparent about our partnerships
- Never let affiliates influence our honest opinions
Cookies and Similar Technologies
Like any good recipe, our website uses a mix of ingredients called cookies. These help us:
- Remember your preferences
- Keep you logged in
- Understand how you use our website
- Make our website work better for you
You can always choose to decline cookies, though this might affect some website features (like remembering your favorite order).
Information Sharing
We treat your information like our secret recipes – with care and respect. We only share it:
- With service providers who help us run our business (like payment processors and email services)
- When required by law
- With your explicit consent
- In anonymized, aggregated form for analytics
Your Rights
You have several rights regarding your data, including the right to:
- Access your personal information
- Correct any mistakes
- Request deletion of your data
- Opt-out of marketing communications
- Take your data elsewhere
Protecting Your Information
We protect your information like we protect our grandmother’s secret croissant recipe – with multiple layers of security, including:
- Encrypted connections
- Secure payment processing
- Regular security updates
- Staff training on data protection
Changes to This Policy
Like our seasonal menu, this policy might change occasionally. We’ll notify you of any significant changes through our website or email.
Children’s Privacy
Our website and blog are intended for adults. We don’t knowingly collect information from children under 16. If you’re enjoying our hot chocolate and you’re under 16, please have a parent or guardian handle any online interactions with us.
Contact Us About Privacy
Have questions about how we handle your data? We’re happy to chat! Reach out to us at:
Email: contact@cafeparisienne.co.uk
Address: 225 Lavender Hill, London SW11 1JR, United Kingdom
A Final Note
We value your trust in sharing your information with us, just as you trust us with your daily coffee. We promise to always handle your data with care and respect.
Thank you for being part of our café community!