Last Updated: January 21, 2025
Welcome to Café Parisienne! These terms and conditions outline the rules and regulations for using our website (cafeparisienne.co.uk) and our services, both online and at our physical location.
1. Acceptance of Terms
By accessing our website or using our services, you’re agreeing to these terms. It’s like accepting our invitation to be part of our café family – we just need to make sure we’re all on the same page about how things work.
2. Website Use
2.1 Content Usage
- All content on our website (including images, text, and blog posts) is our property
- You’re welcome to share our content on social media with proper attribution
- Please don’t copy or reproduce our content for commercial purposes without our permission
2.2 User Accounts
- You’re responsible for maintaining the confidentiality of your account
- Please provide accurate and complete information when creating an account
- We reserve the right to suspend accounts that violate our terms
2.3 Blog Comments
- Keep it friendly and respectful
- No spam or promotional content without our permission
- We may remove inappropriate comments at our discretion
3. Orders and Purchases
3.1 Online Orders
- Prices are in British Pounds (£) and include VAT
- We’ll confirm your order via email
- Payment is required at the time of ordering
- Minimum order values may apply for delivery
3.2 Cancellations
- For catering orders: 48 hours notice required
- For table reservations: 24 hours notice appreciated
- Special orders may have different cancellation policies
3.3 Pricing and Accuracy
- We make every effort to ensure our prices and menu items are accurate
- In case of obvious pricing errors, we reserve the right to cancel orders
- Menu items and prices may change without notice
4. Gift Cards and Promotions
- Gift cards are valid for 12 months from purchase
- Promotional offers cannot be combined unless specifically stated
- We reserve the right to modify or end promotions at any time
5. Dietary Information and Allergens
- We provide allergen information to the best of our knowledge
- Please inform us of any allergies when ordering
- While we take precautions, our kitchen handles common allergens
6. Intellectual Property
- Our logo, brand name, and original content are protected by copyright
- Our recipes are proprietary and confidential
- Photos of our café and products may not be used commercially without permission
7. Limitation of Liability
7.1 Website Availability
- We strive to keep our website running smoothly
- We’re not responsible for temporary unavailability
- We reserve the right to modify or discontinue any website feature
7.2 Third-Party Links
- Our website may contain affiliate links
- We’re not responsible for third-party websites
- Clicking these links is at your own discretion
8. Privacy and Data Protection
- We handle your data according to our Privacy Policy
- We comply with UK and EU data protection regulations
- You can request details about your data by contacting us
9. Events and Catering
- Deposits may be required for events and large catering orders
- Cancellation policies will be specified in your booking agreement
- Final numbers must be confirmed 48 hours before the event
10. Customer Conduct
10.1 In Our Café
- Please treat our staff and other customers with respect
- We reserve the right to refuse service
- No outside food or beverages without permission
10.2 Online Engagement
- Be respectful in comments and reviews
- Don’t post false or misleading information
- We may remove inappropriate content from our platforms
11. Changes to Terms
- We may update these terms at any time
- Continued use of our services constitutes acceptance of new terms
- Significant changes will be communicated via email or website notice
12. Governing Law
These terms are governed by UK law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Contact Us
If you have any questions about these terms, please contact us at:
Email: contact@cafeparisienne.co.uk
Address: 225 Lavender Hill, London SW11 1JR, United Kingdom
14. Severability
If any part of these terms is found to be unenforceable, the remaining parts stay in effect.
Thank you for taking the time to read our terms. We look forward to serving you at Café Parisienne!
